Case Studies

Marketing problems
rarely live in one channel.

These case studies go beyond a collection of campaign results. They show how different growth problems require different decisions: when to scale, when to change the system, when to question the metric and sometimes when doing more marketing is exactly the wrong answer.

Each case covers the diagnosis, the strategic decision behind it and the lessons that apply beyond a single company. The point is not only what happened. It is how I approached the problem.

A note on confidentiality

Some clients are named. Others are intentionally anonymised.

Fractional CMO and strategic advisory work often involves commercially sensitive information, including underperforming channels, customer experience problems, internal constraints and strategic decisions that businesses understandably do not want made public.

Where confidentiality agreements or the nature of the engagement require it, identifying details have been removed while the underlying challenge, analysis and results remain unchanged.

I believe good case studies should demonstrate how I think without exposing the businesses that trusted me.

Discretion is part of the job.
Selected work

Nine engagements,
nine different decisions.

Sustainable growth

Building a Scalable Growth Engine

How strategy, organic visibility, acquisition and customer retention created sustainable growth for a veterinary healthcare business.

+40%Revenue
+107%Traffic
+272%Organic visibility
+231%Repeat customers
Read the case study →
Website and operations

Building a Connected Website and Booking System

How a website relaunch, a purpose-built booking application and automated communication were designed as one system for a mobile service business in Sweden.

Read the case study →
Demand generation

When 13,000 Contacts Were an Asset Nobody Could Use

Marketing was running and the market position was established. The growth constraint sat in a contact base nobody had structured, scored or given a content strategy.

Confidential engagement
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Marketing economics

When Social Reach Stopped Translating Into Revenue

How cross-channel analysis revealed that overall growth was masking the commercial cost of a strategic change.

Confidential engagement
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Paid growth

When Paid Growth Hid a Fragile Marketing System

Paid acquisition was working, while it was also being asked to compensate for weaknesses elsewhere in the business.

Confidential engagement
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Audience strategy

When More Content Wasn't the Growth Strategy

What happens when marketing touchpoints grow faster than the pool of genuinely new prospects?

Confidential engagement
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B2B SaaS

When a Technical Product Needed a Business Problem

A sophisticated product became easier to market when communication started with the buyer's problem instead of the technology.

Confidential engagement
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Marketing management

When Marketing Needed a Control System

SEO, paid media, social, PR, agencies, partners and an internal team were all active. The challenge was creating the management layer that connected them.

Confidential engagement
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High-ticket conversion

From Audience to High-Ticket Revenue

How an existing audience was converted into qualified demand for an approximately $8,000 professional certification.

Confidential engagement
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The common thread

Different symptoms
come from different constraints.

These cases deliberately show different kinds of outcomes: sustained measurable growth, a hidden economic problem identified, a structural weakness diagnosed, audience saturation recognised, complex positioning clarified, a fragmented marketing operation brought under management, a high-ticket launch that substantially exceeded its target, a fragmented customer journey rebuilt as one connected system and and an unused contact base identified as the actual growth constraint.

What connects them is the starting point rather than the result. The correct decision begins with identifying the actual constraint, which is sometimes analytical and sometimes a matter of building what the business is missing.

How I work →

Marketing System Audit

If your marketing is generating activity but you are unsure what is actually limiting growth, the Marketing System Audit identifies where value is being lost and which constraint should be addressed first. Diagnose the constraint before you scale it.